Software Group and Accion publish case studies on Digital Field Applications


A series of four case studies that look at the impact of Digital Field Applications (DFA) on Microfinance operations was released by Accion’s Channels & Technology team with Geraldine O’Keeffe, Software Group’s Chief Operating Officer as the co-author/lead consultant. The publications aim to provide some clarity on the impact of DFA by examining the business case, implementation process and effects at three MFIs around the world. The whole study, together with Excel-based business case toolkit can be found at the link below:

Case study on impact of Digital Field Applications