Bayport Financial Services
Founded in 2001 in Mauritius, Bayport Management Ltd (BML) provides unique and relevant financial services tailored to the need of consumers in developing markets. The company has 10 subsidiaries located on two continents - Africa and Latin America. Bayport has approximately 600 000 customers and offers two types of core lending products - payroll and retail credit.
After operating as a payroll lender for more than 15 years, the company has taken a strategic decision to become a financial solutions provider, offering customers the full range of services they need to achieve financial wellness.
This strategic goal lead them to the partnership with Software Group. By implementing innovative software solutions, Bayport allowed their clients to use self-service and transact without the need to visit the branch, turning the challenging environment they operate in into an opportunity to ensure customer convenience and satisfaction.