The Benefits of Internet and Mobile Banking

Increase Revenue
LEAD WITH DIGITAL
Add more customer value with a differentiated digital offering.
Multiple Channels

INCREASE PROFIT
Increase profit from channels, while decreasing costs.

Decrease Costs
REDUCE BRANCH & ATM COSTS
Increase branchless outreach, decrease customer service costs.
Customer Satisfaction

BOOST SATISFACTION
Improve customer retention via convenient digital self-service.

 

 

Fast, Customer-centric, Anytime Banking

Superior digital banking experience that meets modern customer expectations

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Exceptional self-service banking

Position your bank at the center of customers' lives. Provide digital-first experience for web and mobile.

 

Mobile banking app for iOS & Android

Empower customers to manage their finances from anywhere - accounts, deposits, loans, transfers, etc.

 

Self-registration for Web and Mobile

Entirely self-service onboarding, done within minutes. Seamless multi-factor authentication and document capture.

 

Remote Account Opening, Loans & Cards

Support for current, savings, deposit, loan accounts, etc. Digital loan origination and repayment. Quick card management on the go.

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Rich set of transactions

Intrabank fund transfers, standing orders, transfers to other banks, international payments, transfer to mobile wallets, bulk payments, bill payments, and more.

 

Multi-factor authentication 

Biometrics, PIN, OTP, eSignature, strong customer authentication (SCA) with embedded software token, any third-party service integration.

 

Smart alerts and notifications

Helping your customers stay on top of their finances via event-based push notifications, SMS and email alerts.

 

Customizable to your brand

Offers fast-loading, intuitive UX and fully customizable branding, based on your vision and needs.

 

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“Software Group has extensive experience in the region providing alternative delivery channels for the financial domain and consulting on digitization best practices. We rely on establishing a long-term partnership to help us digitize our business and enable us to reach our customers even more effectively.”

Belmont Ndebele, Managing Director
Metbank

Ready for the Future of Banking?

Become your customer's "everyday bank". Leverage the opportunities of Open Banking.

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Open Banking Capabilities

Open banking is no longer a question of IF, but a question of WHEN for banks. You need to choose your path - remain a utility or transform into an "everyday bank".

  • Comply with PSD2 with an API Gateway, SCA and Consent Management, and more
  • Integrate with your value-chain partners to offer both financial and non-financial services
  • Be close to your customers every day - in their hands and their pockets, as well as integrated in key touch points, e.g. portals, partners.


chatbot solution for banking software group

Chatbots & Conversational Banking

Take customer experience to the next level through AI-powered chatbots for banking.

  • Integrate chatbot interfaces with your Internet and Mobile Banking channels 
  • Reduce customer service costs, while boosting digital engagement
  • Convert leads to customers right within social messaging apps (Viber, Skype, Facebook Messenger)

UX & UI Design Expertise

Leverage our Design team’s experience in creating compelling cross-channel customer journeys.

Deliver customer-centric digital financial products and services. Blend the physical and digital worlds to become your customers' 'everyday bank'. 

We speak mobile-first and help you extract the most customer value from digital. 

Powered by an Enterprise Digital Banking Platform

Our solutions are built on the DigiWave Platform, making for quick launch to market, easy scaling, and cross-channel workflows.

Fast time to market

Fast time to market with digital initiatives

Respond to ever-changing customer needs and stay ahead of the competition. Leverage out-of-the box building blocks, such as digital onboarding, payments, and more.

 
Configurable Workflows

Configurable forms and cross-channel workflows

Easily configure your own or use out-of-the box onboarding and origination forms, KYC and business process workflows.
Future-Proof

SEAMLESS INTEGRATIONS

Reuse existing architecture, connecting everything. Unify customer data across silos. Reduce TCO. Connects with any third-party system.

Future proof architecture

Future-proof, scalable platform

Scale the platform gradually thanks to its open, modular architecture (microservices, APIs). Extend with new digital solutions and third-party services (insurance, PFM, remittances, etc.).

24-7 Service Availability

24/7 Service Availability with Frictionless Payments

Faster payments mean more revenue. Handle vast amounts of data and process thousands of transactions per second. Deliver frictionless service in both mature and developing markets.

Centralized Management

Centralized Management. Multi-country. Multi-tenant

Manage all your digital channels from a central space. Define flexible user roles and permissions. Easily set transaction fees, commissions and rules.

Why Choose Software Group?

DigiWave Platform

Solutions built on a single, flexible, mature, and future-proof platform - DigiWave.

Fast Implementation
Fast implementation, freedom to deploy on premise or in any cloud.
Global Experience

Over 10 years of global experience with 200+ customers in over 70 countries.

 

 

Become you customer's "everyday bank".
Start with Internet & Mobile Banking.